If you already made a purchase, or are thinking about making a purchase,and need assistance. email us, supportexcellentcases@gmail.com. Best way to reach one of us, Or you may call anytime from 9:00a.m to 5:00p.m Central Standard time ( Monday-Friday). We do not take phone orders. But we certainly will return your call as soon as possible.(920-209-CASE) If for some reason no one answers please leave a detailed message regarding your question. You may also fax me at (920) 462-4082. Or you may write to us at: